POLICIES

Return Policy: Under our policy, we do not offer returns or refunds. If you have any specific issues or concerns regarding your order, please email us where we will gladly discuss the next steps. Kindly allow 1-2 business days for us to contact you regarding your issue and thank you as always. 

Shipping Policy: Under our policy, we do offer replacements of items if they do arrive damaged or broken. We ask that you email us in this event and provide the condition of the defective items as well as any photographs. 

As it regards any stolen or lost packages, please contact us via email and provide your first and last name used on the order as well as the tracking number. Please allow 1-2 business days for us to contact you. We ask that you kindly allow another 1-2 business days for us to resolve the issue with the provided shipping carrier. Any further actions with be discussed through email in relations to your order. 

 

Email: Earthorganics11@gmail.com